Privacy Policy

Last updated: 5 August 2026

The short version: Scranly collects what it needs to run and improve the app, and nothing more. No selling your data, ever. We use privacy first, EU hosted product analytics to see how the app is used. If you arrived through one of our ads and allow tracking when iOS asks, we also measure which ad brought you here; if you decline, we use Apple's anonymous reporting instead. Your precise location is never stored. You can delete your account and all of your data from inside the app at any time.

Who we are

Scranly ("we", "us") is a UK based iPhone app that helps you find and log restaurant meals that fit your nutrition goals. For anything in this policy, contact us at support@scranlyapp.com.

What we collect and why

Account

• Sign in with Apple or email and password. We store a user ID and, where provided, your email address. If you use Sign in with Apple, Apple may share your name with us once at sign up.

Profile and goals

• Display name (optional), goal (cut, maintain or bulk), height, weight, birth year, sex, activity level and dietary needs (for example vegan, halal or gluten free). These power your daily targets and food recommendations.
• Your calculated or customised daily targets (calories, protein, carbs, fat).
• One optional onboarding answer about where you heard about Scranly.

Food diary and favourites

• Meals you log: the dish, restaurant, date and a snapshot of the nutrition values at the time of logging.
• Dishes and restaurants you favourite.

Location

• With your permission, the app uses your device location to find restaurants near you. This happens live; we do not store your precise location.
• When you use Ask Scranly, we log the request with a coarse location rounded to roughly 1 kilometre. This is deliberately too imprecise to identify where you are exactly, and it is used for service limits and improving results.
• You can decline or revoke location access at any time in iOS Settings; the app then falls back to a default browsing area.

Ask Scranly requests

• We store the text of your Ask requests and the structured result, along with the coarse location above, to enforce fair use limits and improve the feature. Requests are processed by an AI model that receives only your question and your saved dietary needs, not your diary or profile.

Subscription status

• Purchases are handled by Apple. We and our subscription provider (RevenueCat) receive your subscription status and an app user ID so the app knows you are subscribed. We never see your payment details.

Crash reports

• If the app crashes or errors, a technical report is sent to Sentry (hosted in the EU). These reports are configured to exclude personal data: no names or emails are attached, and error replays mask all on screen text and images, so your diary and health data never appear in them.

Product analytics

• To understand how the app is used and where people get stuck, we collect anonymous usage events (screens viewed, features used, taps) through PostHog, hosted in the EU. These events are tied to a random app install identifier, not your name or email, and your IP address is discarded on collection. We do not use advertising identifiers, we do not track you across other apps or websites, and this data is never sold or used for ads. You can ask us to stop collecting this at any time (see Your rights).

Advertising measurement

• To understand which of our ads bring people to Scranly, we use AppsFlyer, a mobile measurement service. If you allow tracking when iOS asks (Apple's App Tracking Transparency prompt), AppsFlyer receives your device's advertising identifier along with app events such as completing onboarding or starting a trial, and matches them to the ad that brought you here. We share these events with our advertising partners (currently TikTok) to measure and improve our campaigns. If you decline the prompt, we rely on Apple's SKAdNetwork instead, which reports campaign performance without identifying you or your device. You can change your choice at any time in iOS Settings, Privacy & Security, Tracking. Ad measurement never affects what you see in the app.

Feedback

• If you send feedback in the app (restaurant requests, feature ideas, other messages), we store the message so we can act on it.

Android waitlist (website)

• If you join the Android waitlist on this site, we store the email address you submit and use it for one thing: telling you when the Android app launches. After that email is sent the list is deleted. It is never used for marketing or shared, and you can come off the list at any time by emailing support@scranlyapp.com.

What we do not do

• No selling or renting your data to anyone.
• No ads shown inside the app.
• No ad tracking without your permission: cross app measurement only happens if you tap Allow on Apple's tracking prompt.
• No storage of your precise location.

Who processes your data

• Supabase - our database and authentication provider, where your account, profile, diary and favourites live.
• Apple - Sign in with Apple and all payments.
• RevenueCat - subscription management (app user ID and entitlement status only).
• Sentry - crash and error reporting, EU hosted, configured as described above.
• PostHog - privacy focused product analytics, EU hosted, receives anonymous usage events only (no name, email or precise location).
• AppsFlyer - advertising measurement, receives install and conversion events as described above (advertising identifier only with your consent).
• TikTok - advertising partner, receives conversion events from AppsFlyer to measure our ad campaigns.
• Anthropic - the AI provider that parses Ask Scranly questions.

Content on the app and this site also uses Logo.dev (brand logos), OpenStreetMap (map data) and the Food Standards Agency (hygiene data). None of these receive your personal data from us.

How long we keep it

Your data is kept while your account exists. Delete your account and it is removed permanently.

Deleting your account

In the app: Profile, then Account actions, then Delete account. This permanently deletes your profile, targets, diary, favourites, Ask history and your login itself. It cannot be undone.

Your rights

Under UK and EU data protection law you can ask us to access, correct, export or erase your data, or object to how we process it. Email legal@scranlyapp.com (or support@scranlyapp.com) and we will respond promptly. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk).

Children

Scranly is not intended for children under 13 and we do not knowingly collect their data.

Changes

If this policy changes materially we will update this page and the date at the top. Significant changes will be flagged in the app.